Our Ombuds Office is dedicated to excellence in the practice of Ombuds work. The IOA Code of Ethics provides a common set of professional ethical principles to which we adhere: Independence, Neutrality, Confidentiality, Informality and Commitment to Fairness.
The Standards of Practice are informed by the Ethical Principles and directly impacted the Terms of Reference (hyper link of TOR here pdf doc) of this Ombuds Office.
The Student Ombuds Office at Brock is structured as a Tri-funded Model with Brock University Students’ Union (BUSU) funding 70%; Brock University funding 20% and the Graduate Students Associate (GSA) funding 10%. The Ombudsperson is a BUSU employee and is located directly within the BUSU offices. The Student Ombudsperson reports directly to the General Manager of the Organization.
The Ombuds Advisory Committee (OAC) meets bi-annually, or as required, to review issues or concerns related to the Ombuds Office/Service and where appropriate, makes recommendations to assist the Ombudsperson in improving the policies, procedures and protocols on campus.